Privacy

This policy explains how Upgrade Auto Detail handles information from appointment requests, website forms, and service communications.

Information collected

We collect the information you provide through Square appointment requests and website forms, including contact details, service selections, messages, and community-interest responses.

How information is used

We use information to review appointment requests, coordinate service, respond to questions, evaluate potential community service arrangements, and maintain business records.

Square appointment processing

Square processes appointment requests and related booking information through its own service. Review Square’s privacy terms for how Square handles information within its platform.

Resident and community interest submissions

Resident community-interest submissions help us understand where on-site vehicle care may be useful. Upgrade Auto Detail contacts property management directly before any arrangement is confirmed.

Appointment communications

We may use contact information to respond to your appointment request, confirm an appointment after review, or communicate about an existing service.

Marketing communications and consent

Marketing messages are sent only when you choose to receive them or as otherwise permitted. You can opt out using the method provided in the message or by contacting us.

Service and security video documentation

We may create service or security video documentation when appropriate for service documentation, quality review, safety, or business records.

Customer choices

You may contact us to ask about your information, update contact details, or opt out of future marketing communications. Some records may need to be retained for operational, legal, or accounting reasons.

Business record retention

We retain booking, communication, and business records for as long as reasonably needed for operations and applicable record-retention obligations.

Policy updates

We may update this policy from time to time. The effective version will be posted on this page.